We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a return and refund policy to ensure your satisfaction.
Returns
If you are not satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund or exchange. To be eligible for a return, the item must be in its original packaging and in the same condition as when received. Please keep tags (do not need to be attached).
To initiate a return, please contact our customer support team at info@yudaewellness.com.
Once we receive the returned item(s), we will inspect it to ensure it meets our return policy criteria. If approved, we will issue a refund to the original payment method within 7 business days.
Refunds
If you are eligible for a refund, we will issue a refund to the original payment method used for the purchase within 7 business days of receiving the returned item(s). Please note that we do not refund shipping charges.
Exchanges
If you wish to exchange an item, please follow the same process as outlined above for returns. We will issue an exchange once we receive and approve the returned item(s).
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately to initiate a return or exchange. We will provide a prepaid shipping label for the return and issue a replacement or refund once we receive the returned item(s).
Contact Us
If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact us at info@yudaewellness.com.
